๐Ÿ“ž Support & Contact

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Have a question, need support, or want to discuss enterprise pricing? We're here to help.

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Email Support
General questions and technical support. We respond within 24 hours.
support@govconcapture.ai
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Enterprise & Agency
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๐Ÿ“š Frequently Asked Questions
What file formats can I upload for RFP analysis?
PDF, DOCX, DOC, and TXT files. You can upload multiple documents per RFQ โ€” for example, the main solicitation as the primary document and the SOW/PWS as a supporting document. Maximum file size is 25MB each.
How does voice training work?
Upload 3-5 past proposals, capability statements, or case studies to your vault. Then click "Train My Voice" โ€” the AI analyzes your writing style (sentence structure, vocabulary, tone, formatting preferences) and creates a voice profile. All future proposal drafts will match your voice.
Are my documents secure?
Yes. All documents are stored privately in encrypted PostgreSQL databases. Only you can access, download, or delete your files. Other users cannot see your vault, proposals, or RFQ analyses. We do not use your documents to train any AI models.
Can I edit the AI-generated proposal sections?
Yes. Download any section as a DOCX file and edit it in Microsoft Word or Google Docs. The AI generates a strong first draft โ€” we always recommend human review and editing before submission. You can also regenerate any section with different win themes.
What is the 14-day free trial?
Every new account gets full Professional-tier access for 14 days. No credit card required. Upload RFPs, analyze them, train your voice, and draft proposals โ€” the full experience. After 14 days, choose the plan that fits your needs.